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Setting Up Your Email
This information is for MouseWorks Hosting Clients Only
Webmail
Webmail allows you to check your email from within your browser, such as Internet Explorer, Mozilla FireFox, or Safari. A big advantage to using Webmail is that you do not need to configure any settings. You can simply log into webmail and begin using it. Another advantage is that your information is stored on the server so it can be accessed from any computer you're logging in from.
- Go to yourdomainname.com/webmail and log in with your full email address and current password.
Then choose HordeMail or RoundCube Mail. Try both and see which suits your needs best.
Non SSL email settings (for Outlook or other mail programs)
The following settings are the non Secure settings. Use this only if you cannot use the SSL settings. Otherwise, you will want to use the SSL setup. Note that you will need to change "example.com" to your domain name.
Incoming Server: mail.example.com
Outgoing Server: mail.example.com
Username: Your full e-mail address
Password: Your e-mail account password
Incoming Port: POP3 110 or IMAP 143
Outgoing Mail server (SMTP) Port: 587
SSL: NO
SMTP Authentication Required
Secure Authentication or SPA needs to be turned off
SSL email settings (for Outlook or other mail programs)
Below is an example of the recommended Secure settings. The SSL (Secure Sockets Layer) protocol is for connecting to your server securely to prevent network "snoopers" from seeing your data over the network connction. The "secure##" will need the "##" changed to your server number. To find your server number, see your AMP technical details.
Incoming Server: secure##.inmotionhosting.com
Outgoing Server: secure##.inmotionhosting.com
Username: Your full e-mail address
Password: Your e-mail account password
Incoming Port: POP3 995 or IMAP 993
Outgoing Mail server (SMTP) Port: 465
SSL: YES
SMTP Authentication Required
Secure Authentication or SPA needs to be turned off
Settings for mobile devices
For more details, such as configuring your mobile device, use the link below. Please note that there are so many carrier and phone variables that MouseWorks is unable to provide detailed information about mail setup for cellphones. Try using the standard settings listed below, or call or visit your cellphone store and ask for their help.
https://www.inmotionhosting.com/support/email/general-information/getting-started-guide-email#settings
Special settings
Verizon Customers Outgoing (SMTP) Settings
As of November 15, 2016, Verizon will no longer allow customers to use the Verizon outgoing mailservers to send mail from non-Verizon email addresses. If you have an email address associated with your domain name (for example, me@mydomain.com), you’ll need to make the following changes to your Outgoing Mail settings in Outlook:
- SMTP: Port 587
- CHECK My outgoing server requires authentication (for IMAP, POP3 & SMTP)
- CHECK Use same settings as my incoming mail server (or type in username/password)
Cox, Comcast, etc. Customers
Other Internet Service Providers (Cox, Comcast, etc.) may require that you use THEIR outgoing mailserver. If the Outgoing (SMTP) settings above don’t work, you can try using the settings below, or call your Internet Service Provider and ask what they want you to use as the outgoing mailserver settings.
Cox Outgoing (SMTP)
smtp.east.cox.net
Port 25
Comcast Outgoing (SMTP)
smtp.comcast.net
Port 25 or 587
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